Children's Books for Tube-Fed Kids
Presenting the many ways to order My Tubey books!
Q: How long does it take to receive my book(s) after placing an order through this website?
A: For domestic ordering, it typically take 10-14 days when selecting standard ground shipping at checkout. There are faster shipping options available, but the price goes up!
Q: Why does it take so long between order and delivery?
A: Because My Tubey books are printed "on demand" by Createspace for each order, and then shipped. This means that the books aren't sitting around in a warehouse waiting to be picked and packed. I like to think of it as you are getting a "fresh" copy with every order!
Q: How much does shipping cost?
A: Shipping will be calculated once you've entered your zip code during the checkout process. Typically it runs around $3.59 for single copies for standard ground shipping. The shipping cost will adjust accordingly based on the weight of the items shipping. The more copies you order, the more the shipping will cost.
Q: Do you personally handle my order?
A: No, not when the order is placed directly through my website via Createspace. Createspace handles the order fulfillment and shipping. I will never have access to your name, address, or billing information. However, I do handle those *special orders* placed by small businesses, bulk orders placed by clinics, and orders from distributors. These folks will contact me directly and place orders with me via telephone or email and they will have a business account with me. For my individual orders, I refer you to this website and Createspace!
Q: What exactly is "Createspace?"
A: CreateSpace is a DBA of On-Demand Publishing LLC, part of the Amazon group of companies. In other words, they are a print on demand publisher, affiliated with Amazon.com. They help people like me who have a book idea, self publish it and sell it online. For more information about Createspace, here is their website: https://www.createspace.com/AboutUs.jsp
Q: Do you ship internationally?
A: Yes. This website accepts international orders and ships internationally. The shipping times will vary, but at checkout an estimated shipping time will be given to you.
Q: I'm a therapist/clinician and I want to create a lending library in our clinic/hospital. How should I go about ordering?
A: Please contact me directly for information about special pricing on bulk orders (orders over 5 copies). Send me an email at Support@MyTubeyBooks.com and I'll get right back to you!
Q: You mentioned that if I live in the South or Southeastern U.S. I should check out ordering through Patchwork Peddler. Who is Patchwork Peddler?
A: Patchwork Peddler is a family owned and operated business in Central Tennessee, serving Tubies since 2009. All of their items are hand made in a smoke free and pet free environment. If you live in that region, it makes sense to support a local business, and you'll probably get your order faster because they keep our books IN STOCK! In other words, you won't be waiting for the "print on demand" part of order processing from our website. Plus they are just really super nice people!
Still have some questions about ordering? No problem! Just contact me via the contact form and I'll be in touch soon!
This is MY tubie!
Copyright 2011 My Tubey. All rights reserved.